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46

BME SHAREHOLDERS

Corporate Social Responsibility Report 2014

BME

2.7. SHAREHOLDER EDUCATION

PROGRAMME.

Following the success of the Shareholder Educa-

tion Programme which was launched in 2013, and

proposed by a shareholder the company once

again offered courses to raise financial awareness

among non-controlling shareholders. These training

courses are offered by highly-qualified personnel in

each subject.

BME SHAREHOLDER EDUCATION PROGRAMME

2013

2014

Total number of participating shareholders

353

346

Total number of learning hours

42.5

45

Number of participating shareholders, by geographical region

2013

2014

Madrid

193

201

Barcelona

70

79

Bilbao

46

40

Valencia

44

26

Shareholder education, by subject (2014)

COURSE

Number of

participating

shareholders

Number

of courses

taught

Total

training hours

imparted

Options

65

4

10

Futures

48

2

5

Exchange traded funds

68

4

10

IBEX-35

71

4

10

Investment psychology

94

4

10

For the second year running, at the end of each

session, BME shareholders were able to share their

feedback and to submit any ideas and concerns.

BME Shareholders Financial Education Plan. Classroom

These courses have been specifically designed for

those shareholders who have little knowledge of the

financial markets.

Throughout the year, BME’s shareholders attended

new onsite courses imparted by Instituto BME at BME’s

centres in Madrid, Barcelona, Valencia and Bilbao.

These surveys revealed a high degree of satisfaction,

precisely 4.27 out of 5, in other words 85% satisfac-

tion, up on the figure of 4 out of 5 or 80%, in 2013.